Assessing the Algerian commercial logistics performance: analytical inquiry
DOI:
https://doi.org/10.26661/2522-1566/2024-2/28-09Keywords:
logistics infrastructure; transport; business; exports; CRM; AlgeriaAbstract
The purpose of this paper is to assess the current state of commercial logistics in Algeria, by highlighting the main obstacles facing the growth of exports. Furthermore, it is important to outline the value of logistics and transport infrastructure in the dynamics of a country's foreign trade. In order to achieve these objectives, the research is based on the qualitative method through the exhibition of the previous studies which carried on this subject. Furthermore, the paper employed a quantitative data analysis by the analysis of the logistic performance index between 2012 and 2022.
Given that the global logistic performance index is relatively low, the paper suggests that public authorities should create accurate conditions for promotion of exports, and improve commercial logistics by setting up good quality logistics infrastructures, and focusing on customer relations management as an alternative solution to boost the quality of infrastructure, customs procedures, and services.
JEL Classification: D21; F23, N70. M30
References
ARROUCHE, N., BOUKRIF, N. D., & CHITTI, M. “Analyse des obstacles perçus à l’exportation par la méthode de l’Analyse des Correspondances Multiples (ACM): cas des entreprises algériennes.” Revue Algérienne de Développement Économique, 9.2 (2022): 399-416.
Arvis, J-F; Ojala, L; Wiederer, C; Shepherd, B; Raj, A; Dairabayeva, K; Kiiski,T. “ Connecting to Compete 2018: Trade Logistics in the Global.” 2018.
Bensassi, S., M´arquez-Ramos, L., Martínez-Zarzoso, I., Su´arez-Burguet, C. “Relationship between logistics infrastructure and trade: evidence from Spanish regional exports.” Transport. Res. Pol. Pract. 72 (2015): 47–61.
BENYAHIA-TAIBI, G., & RAHMANI, Y. “Les obstacles à l’exportation chez les petites moyennes entreprises Algériennes: Le cas des PME Oranaises..” JEFB, 4.1 (2019): 253-268.
Bessaoud, O, Pellissier, J-P, Rolland, J-P, Khechimi. W. “Rapport de synthèse sur l’agriculture en Algérie. [Rapport de recherche] CIHEAM-IAMM. pp82.” 2019.
Biteau, R. S. Maitriser les flux industriels: les outils d’analyse. Paris: Editions d’Organisation,1998.
Bottasso, A., Conti, M., Costacurta de Sa Porto, P., Ferrari, C., Tei, A.,. “Port infrastructures and trade: empirical evidence from Brazil.” Transport. Res. Pol. Pract. 107 (2018): 126–139.
Bouda, N. & Akkarene R. “Internationalisation des entreprises : les obstacles à l’exportation - Étude exploratoire d’un échantillon d’entreprises agroalimentaires de la wilaya de Bejaia.” Revue afak des sciences 6.4 (2021): 553-568.
Bougheas, S., Demetriades, P.O. et Morgenroth, E. L. “Infrastructure, transport costs and trade.” Journal of international Economics, 47.1 (1999): 169-189.
Carvalho D., Demo G, Medeiros, J., Scussel F. “Citizen Relationship Management (CiRM): the past, present, and future of an emerging concept.” Cadernos EBAPE.BR, 19.1 (2021): 32-44.
“CCIS Document interne de la chambre du commerce et de l’industrie de la Soummam, Willaya de Bejaia.” 2012.
Çelebi, D.,. “The role of logistics performance in promoting trade. .” Marit Econ. Logist. 21.3 (2019): 307-322.
D., Sultana. La problématique de l’intégration des PME algériennes aux échanges extérieurs : double handicap pour ces compagnies dynamiques. La PME algérienne et le défi de l’internationalisation : expériences étrangères. éditions l’Harmattan. Paris, 2010.
D’Aleo, V., & Sergi, B. S. “Does logistics influence economic growth? The European experience.” European experience. Management Decision, 55.8 (2017): 1613-1628.
Da Silva, P.A. “Perception of export barriers to Mercosur by Brazilian firms.” International Marketing Review, 18.6 (2001): 589-613.
Deshaies, L., Julien, P. A et Joyal, A. “Le recours au milieu par les PME québécoises exportatrices.” Revue Canadienne des Sciences Régionales, 15.2 (1992): 239-254.
“Diversification des exportations algériennes : défis et perspectives.” https://repository.uneca.org/bitstream/handle/10855/23843/b1185781x.pdf?sequence=1. n.d. <https://repository.uneca.org/bitstream/handle/10855/23843/b1185781x.pdf?sequence=1>.
Duque J, Varajão J, Vitor F & Dominguez C. “Implementation of CRM systems in Portuguese Municipalities,.” Local Government Studies, 39.6 (2013): 878-894.
El Khider, A.1, Margoum, M.A., El Bouhadi, A. “Logistique marocaine et performance à l’export : examen du rôle des infrastructures par usage du modèle gravitationnel.” Revue Alternatives Managériales Economiques, 2.2 (2020): 42-60.
El Khayat, M. “ Développement transport et logistique pour une intégration euro-maghrébine Mythe ou réalité ?” 2016.
Gaglio, C. “Measuring Country Competitiveness: A Survey of Exporting- Based Indexes Measuring Country Competitiveness: A Survey of Exporting-Based.” 2015.
Gani, A.,. “The logistics performance effect in international trade.” The Asian Journal of Shipping and Logistics 33.04 (2017): 279-288.
Gotteland D, Haon C, Ray D et Boulé J-M. “La perception de l’environnement : quels performance de l’entreprise ?” Finance Contrôle Stratégie, 11.1 (2008): 155-183.
H.-F., Henner. “Infrastructures et développement, Mondes en Développement, tome 28,n° 109, .” 2000: 79-86.
Hadjou Lamara & Cheriet Foued. “Contraintes institutionnelles et labellisation des produits algériens de terroir : cas du vin et des dattes.” Les Cahiers du CREAD, 103 (2013): 65-84.
Hakobyan, S. “Export competitiveness of developing countries and US trade policy”, World Economy, 40.7 (2017): 1405-1429.
Han, Q., Li, J. and Zhang, J. ““International trade imbalance: the amplification of monetary policy effects through financial markets”, Monetary Policy in the Context of the Financial Crisis: New Challenges and Lessons.” (International Symposia in Economic Theory and Econometrics, Emerald Group Publishing, Bingley, Vol 24 2015: 339-365. “https://data.worldbank.org/indicator/LP.LPI.ITRN.XQ?locations=DZ.” Accessed on April, 12, 2024. (n.d.).
Kaleka, A & Katsikeas, C.S. “Exporting problems: the relevance of export development.” Journal of Marketing Management, 11.05 (1995): 499-515.
Kateb, M.L & Ouddane, B . “Les Exportations Hors Hydrocarbures issues de la filière phoenicicole en Algérie. «Le Cas du Groupe Haddoud Salim de la Wilaya de Biskra».” Revue finance et Marché, 6.1 (2019): 68-85.
Katsikeas, C.S. & R.E. Morgan. “Differences in perceptions of exporting problems based on firm size and export market experience.” European Journal of Marketing, 28.5 (1994): 17-35.
Lecerf, M.-A. “Déterminants de l’internationalisation des PME françaises : les leviers du développement international des PME françaises : proposition et test d’une hiérarchisation.” Revue internationale P.M.E., 25.1 (2012): 117–149. https://doi.org/10.7202/1014876ar.
Lefébure. R., et Venturi. G . Gestion de la relation client. Paris: EYROLLES., 2005.
Lefgoum, S. “Quelles stratégies pour les entreprises Algériennes dans lecadre des exportations hors hydrocarbures ? Mémoire de Magister, université Mouloud Mammeri. Tizi Ouzou. Algérie.” (2010).
LEONIDOU, Leonidas C. “Export barriers: non‐exporters′ perceptions.” International marketing review, 12 .1 (1995): 4-25.
M., HILMI. “Gestion de la relation client (GRC) et performance de l’administration publique marocaine : cas de l’administration des douanes.” Revue Française d’Economie et de Gestion, 2.12 (2021): 444 – 469.
Mansidão, R., & Coelho, L. A. . “ Logistics performance: a theoretical conceptual model for small and medium enterprises (No. 2014_12). University of Evora, CEFAGE-UE (Portugal).” 2014.
Martí, L., Puertas, R., & García, L. “The importance of the Logistics Performance Index in international trade.” Applied economics, 46.24 (2014): 2982-2992.
Masson, S., & Petiot, R. “Logistique et territoire: multiplicité des interactions et forces de régulation.” Géographie Economie Société, 15.4 (2013): 385-412. 412. https://doi.org/doi:10.3166/ges.15.385-412.
Merzoug, S. Thèse de doctorat «Étude du coùt de transport dans les échanges maritimes internationaux : cas de l’Algérie ». Algérie: Faculté des sciences économiques, commerciales et des sciences de gestion -département des sciences économiques.. Bejaia. Algérie .” 2014.
Mohamed-Cherif, F. Z. “ LE TRANSPORT DE CONTENEURS: LA GESTION DES RISQUES: L'EXEMPLE DU PORT D'ALGER. Transports, (462), 245.” 2010.
Mohamed-Cherif, F. Z., & Ducruet, C. . “Les ports algériens dans la mondialisation: la fin du paradoxe?. Méditerranée. .” Revue géographique des pays méditerranéens/Journal of Mediterranean geography, 116 (2011): 85-93.
Moini, A. H. “ Barriers inhibiting export performance of small and medium-sized manufacturing firms. .” Journal of global marketing, 10.4 (1997): 67-93.
N., Arroche. “Internationalisation des entreprises algériennes : motivations et contraintes. Thèse de doctorat, université Mouloud Mammeri.TO. Algérie.” 2020.
Nordås, H. K., & Kim, Y,. “The role of services for competitiveness in manufacturing. OECD Trade Policy Papers,.” 2013.
O, TORRES. “Face à la mondialisation, les PME doivent mettre de la proximité et du territoire dans leurs stratégies de glocalisation. .” Conférence Internationale de Management Stratégique (AIMS), ESCP, Paris, 5-7 juin. 2002.
Olyanga, A. M., Shinyekwa, I. M., Ngoma, M., Nkote, I. N., Esemu, T., & Kamya, M. . “Export logistics infrastructure and export competitiveness in the East African Community. .” Modern Supply Chain Research and Applications, 4.1 (2022): 39-61.
Park, S. “ Quality of transport infrastructure and logistics as source of comparative advantage. .” Transport policy, 99 (2020): 54-62.
Porter M, Schwab K, . “ Rapport sur la compétitivité globale .” 2005.
Puertas Medina, R. M., Martí Selva, M. L., & Garcia Menendez, L. “Puertas Medina, R. M., Martí Selva, M. L., & G Logistics performance and export competitiveness: European experience. Empirica,.” (2013): 1-14, doi: 10.1007/s10663-013-9241-z.
Schellong, A. “Citizen relationship management. In Electronic Government: Concepts, Methodologies, Tools, and Applications (pp 2567-2579.). IGI Global..” 200
St-Pierre, J., Boutary, M., Razafindrazaka, T., & Monnoyer, M. C. . “.” Barrières exogènes et difficultés à l’exportation de PME malgaches: l’influence du pays d’origine. Management international, 24.3 (2020): 31-45.
“UNCTAD, Trade Facilitation and Development: Driving Trade Competitiveness, Border Agency Effectiveness and Strengthened Governance, United Nations. Issue7.” 2016.
“World Trade Organization - WTO – OMC. « World trade report. Levelling the trading field for SMEs », www.wto.org.” 2016.







