Minhando, Erys Al Fauzi, Sudarmo Sudarmo, and Andre Noevi Rahmanto. 2021. “Integrated Contact Center HAI (Help, Answer, Improve) As Information Service Innovation at the Ministry of Finance, Indonesia”. Management and Entrepreneurship: Trends of Development 3 (17): 27-42. https://doi.org/10.26661/2522-1566/2021-3/17-03.